Remanufactured Ink Cartridge Support

Please do not worry. All remanufactured inkjet cartridges will display inaccurate ink level readings. Please ignore / accept any low ink warning messages and continue to print.

This can happen upon inserting new remanufactured inkjet cartridges to you printer, or even after printing just a few pages – Again, please do not worry.

Please locate the ‘cancel/stop’ button on your printer (shown below).

Press and hold for 10-15 seconds. You will hear your printer resetting and once complete, will start to print any pending print jobs.

N.B. Your printer may still display low or empty ink levels after this process, but you should be able to carry on printing as normal regardless. It is worth noting that you may have to repeat this process for each new remanufactured cartridge that you install.

Firstly, remove the cartridges and unplug your printer from the plug socket for at least 30 seconds.

Next, plug the printer back in, switch it on and re-insert the ink cartridges then wait until the error message is displayed.

Press and hold for 10-15 seconds. You will hear your printer resetting and once complete, will start to print any pending print jobs.

If the paper is going through the printer, but little or no ink is showing, or the colours are not printing correctly then it’s likely that the Printhead is blocked. Please follow the below instructions –

Firstly, try running the printhead cleaning process via your printers maintenance settings and see if this resolves the issue. N.B. Most Canon printers has a first and second level cleaning cycle built into the maintenance settings. If the first level cycle doesn’t restore the printing, please run the second level (deep cleaning) cycle.

If this still doesn’t restore the print quality, then remove the offending cartridge, hold under a steaming kettle for 15 seconds then wipe the reverse of the cartridge (metal printhead) with a cotton bud. Return to the printer and run the printhead cleaning process again if required.

Whilst remanufactured cartridges offer a great cost-effective solution for every day printing, for the absolute best results on high quality printing (photos etc), we always recommend that original OEM cartridges are used.

The above cleaning processes will help get the best results from the cartridge, subject to sufficient ink being left in the cartridge.

Please do not worry.

This is a standard HP advisory message that is displayed when a remanufactured cartridge is inserted. Please accept the warning message by pressing the ‘OK / Accept’ button on your PC / Printers LCD screen, which will allow you to print as normal.

Please do not worry.

All remanufactured inkjet cartridges will display inaccurate ink level readings. Please ignore / accept any low ink warning messages and continue to print as normal.

It is to be expected for your printer to continue to show low ink warnings whilst using remanufactured ink cartridges.

These messages, in no way mean that the remanufactured cartridge/s inserted are faulty.

It is worth noting that you may have to repeat this process for each new remanufactured cartridge that you install.

This messages suggests that the printer is having trouble communicating with the ink cartridge.

Please remove the ink cartridge and unplug your printer from the plug socket for at least 30 seconds.

Using a baby wipe / alcohol wipe, gently wipe the gold contacts on the top of the cartridge, as this will remove any build-up of contamination which is preventing the cartridge from communicating with the printer.

Next, plug the printer back in, switch it on and re-insert the ink cartridges as normal.

If the issue persists, please get in contact with us.

Please can you confirm the cartridge model code on the new cartridges matches those on the cartridges replaced from the printer.

In certain circumstances, manufacturers prevent end-users from being able to import cartridges from other countries.

For further assistance here and to see if there are any ‘work-arounds’… Please get in contact with us.

If the paper is going through the printer, but little or no ink is showing, or the colours are not printing correctly then it’s likely that the Printhead is blocked. Please follow the below instructions –

Firstly, try running the printhead cleaning process via your printers maintenance settings and see if this resolves the issue. N.B. Most HP printers has a first and second level cleaning cycle built into the maintenance settings. If the first level cycle doesn’t restore the printing, please run the second level (deep cleaning) cycle.

If this still doesn’t restore the print quality, then remove the offending cartridge, hold under a steaming kettle for 15 seconds then wipe the reverse of the cartridge (metal printhead) with a cotton bud. Return to the printer and run the printhead cleaning process again if required.

Whilst remanufactured cartridges offer a great cost-effective solution for every day printing, for the absolute best results on high quality printing (photos etc), we always recommend that original OEM cartridges are used.

The above cleaning processes will help get the best results from the cartridge, subject to sufficient ink being left in the cartridge.

Please do not worry.

All remanufactured inkjet cartridges will display inaccurate ink level readings. Please ignore / accept any low ink warning messages and continue to print as normal.

It is to be expected for your printer to continue to show low ink warnings whilst using remanufactured ink cartridges.

These messages, in no way mean that the remanufactured cartridge/s inserted are faulty.

It is worth noting that you may have to repeat this process for each new remanufactured cartridge that you install.

If the paper is going through the printer, but little or no ink is showing, or the colours are not printing correctly then it’s likely that the Printhead is blocked. Please follow the below instructions –

Firstly, try running the printhead cleaning process via your printers maintenance settings and see if this resolves the issue. N.B. Most printers has a first and second level cleaning cycle built into the maintenance settings. If the first level cycle doesn’t restore the printing, please run the second level (deep cleaning) cycle.

If this still doesn’t restore the print quality, then remove the offending cartridge, hold under a steaming kettle for 15 seconds then wipe the reverse of the cartridge (metal printhead) with a cotton bud. Return to the printer and run the printhead cleaning process again if required.

Whilst remanufactured cartridges offer a great cost-effective solution for every day printing, for the absolute best results on high quality printing (photos etc), we always recommend that original OEM cartridges are used.

The above cleaning processes will help get the best results from the cartridge, subject to sufficient ink being left in the cartridge.